Privacy Policy

1.  User consent
Please note that by visiting and using our website, you give your consent to the processing of your personal data within the scope of this declaration and the applicable data protection principles.

2. Contact person
If you have any questions or messages regarding your personal data, we will be happy to help you. You can reach us as follows:  
GriwaGroup
Chalet Diamant 
Dorfstrasse 20
3818 Grindelwald
E-Mail

If we are not the processor of the personal data affected by an inquiry, we forward corresponding inquiries to the responsible client for instructions.

3.  Anonymous data collection
You can visit our website without providing any personal information. We do not store any personal data in this context. In order to improve our offering, we only evaluate statistical data that does not allow any conclusions to be drawn about you personally.

4.  Processing of personal data
As part of your customer profile, we only collect the following data:   
a) All information that you explicitly provide as part of an inquiry in the contact form or an email (name, address, age, contact details, payment and billing information, etc.); 
b) IP address; 
c) Browser version and browser type used; 
d) Date & time of the visit or inquiry.   
We do not create any personality profiles on the website. Unless further processing is explicitly mentioned in this data protection declaration, the aforementioned list is exhaustive. It is also possible that we do not collect all of the data mentioned.

5. Use of your personal data & disclosure to third parties
Your personal data on the website is processed exclusively in the context of an inquiry or order you have placed, to correct errors or improve our website and, if necessary, for internal statistical purposes. Your data will not be passed on to other third parties via the website without your express consent. Excluded from this are our service partners that we need to process the contractual relationship (e.g. financial institutions to process payments, the post office, tools to provide our services in the areas of accounting or general order management, etc.). In these cases, we strictly observe the requirements of the applicable data protection laws. The scope of data transmission is limited to a minimum. Our service partners, which we require for internal data processing, are certified in accordance with the EU-US or US-CH data protection agreement ("Privacy Shield"), provided they are located in the United States or store data in the United States. These companies therefore meet special standards compared to the usual data protection law in the United States of America. This level of data protection is recognized as being equivalent to that of Switzerland and the European Union.

6.  Communications, notifications and updates
Communication for promotional purposes: We may send you marketing content about our website, services and products, as well as products we offer together with our partners and products and services of third parties, through various communication channels such as email, SMS, pop-ups, push notifications and messaging applications. You can opt out of receiving this advertising by following the instructions included in the communications you receive from us. You can also opt out of receiving future advertising at any time by sending a message to info@griwaarchitektur.ch. Communications for informational and other purposes: We will send you notices that are required or necessary for all customers, notices that contain important information, and other notices that you request from us. You cannot unsubscribe from these communications. However, you may be able to customize the media and format in which you receive notifications.

7. Use of Mailchimp in sending newsletters
The newsletter is sent using “MailChimp”, a newsletter delivery platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The email addresses of our newsletter recipients, as well as their other data described in this information, are stored on MailChimp's servers in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, MailChimp can, according to its own information, use this data to optimize or improve its own services, e.g. to technically optimize the dispatch and presentation of the newsletter or for economic purposes to determine which countries the recipients come from. However, MailChimp does not use the data of our newsletter recipients to write to them ourselves or to pass them on to third parties. MailChimp's privacy policy can be found here: https://mailchimp.com/legal/privacy 

The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from MailChimp’s server when the newsletter is opened. As part of this retrieval, technical information is initially collected, such as information about the browser and your system, as well as your IP address and the time of retrieval. This information is used to technically improve the services based on the technical data or the target groups and their reading behavior based on their access locations (which can be determined using the IP address) or access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our nor MailChimp's intention to monitor individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

8.  Cookies
Our website uses so-called cookies in several places. Cookies are small text files that are stored on your computer and that your browser saves. They serve to make our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser and offer you services. Cookies do not contain any personal data. However, it may be possible for a cookie to be associated with a specific user record. Our website uses cookies exclusively in an automated manner. We do not trace cookies back to user profiles in order to derive benefits for the user beyond the above-mentioned advantages or to gain personal insights. You have the option to refuse cookies or to set your browser to notify you each time our website attempts to set a cookie. However, this may mean that certain services on our website cannot be used or can only be used to a limited extent. Further information about cookies (including instructions on how to block them) can be found, for example, at http://www.allaboutcookies.org/ge/
 

9. Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

10.  Google Adwords Conversion Tracking
We use the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. Google Conversion Tracking is a Google analysis service. If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Here, customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to take part in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). You will then not be included in the conversion tracking statistics.   Further information and Google's privacy policy can be found at: http://www.google.de/policies/privacy/

11. Google DoubleClick
We use Google's DoubleClick function on our website to evaluate the use of the website and to enable us, Google and other advertisers who work with DoubleClick to present you user-relevant advertising. For this purpose, a cookie is installed on your computer's hard drive. This cookie is used to assign a pseudonymous identification number to your browser and to collect information about the advertising displayed in your browser and how it was accessed. The information collected by the cookie about your use of websites is usually transmitted to a Google server in the USA and stored there. Based on the information collected, interest-relevant categories are assigned to your browser. These categories are used to place interest-based advertising. In addition to changing your browser settings, you can also permanently deactivate the DoubleClick cookie using a browser plug-in. With the plug-in, your deactivation settings for this browser are retained, even if you delete all cookies. You can obtain the browser plug-in for permanent deactivation here: (https://support.google.com/ads/answer/7395996). By using our website, you agree that the DoubleClick cookie will be used and that your usage data will be collected, stored and used in the manner described above for the stated purpose. You also agree that your data will be stored in cookies beyond the end of the browser session and can, for example, be accessed again the next time you visit websites. You can revoke this consent at any time with future effect by deleting the DoubleClick cookie and permanently deactivating it.

12.  Google Maps
We use Google Maps to display interactive maps and to create directions. Google Maps is a mapping service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA. By using Google Maps, information about your use of this website, including your IP address and the (start) address entered as part of the route planner function, can be transmitted to Google in the USA. When you access a page on our website that contains Google Maps, your browser establishes a direct connection with Google's servers. The map content is transmitted by Google directly to your browser and integrated into the website. We therefore have no influence on the extent of the data collected by Google in this way. According to our level of knowledge, this is at least the following data:

We have no influence on the further processing and use of the data by Google and can therefore assume no responsibility for this. If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. However, in this case you cannot use the map display. The purpose and scope of data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google's data protection information: (https://policies.google.com/privacy?hl=de). By using our website, you agree to the processing of the data collected about you by Google Maps Route Planner in the manner and for the purpose described above.

13. Use of Facebook plugins
Our website contains programs (plugins) from the social network Facebook. These are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are directly integrated into our website or identified by the Facebook logo. When you visit a website on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers, which in turn transmits the content of the plugin to your browser and integrates it into the website displayed. This means that the information that you have visited our website is forwarded to Facebook. If you are logged in to Facebook via your personal user account while visiting our website, Facebook can assign the website visit to this account. By interacting with plugins, e.g. by clicking the “Like” button or leaving a comment, this relevant information is transmitted directly to Facebook and stored there. The purpose and scope of data collection by Facebook as well as the further processing and use of your data there as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php. If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g. for
Mozilla Firefox: https://addons.mozilla.org/de/firefox/addon/facebook-blocker/ 
for Opera: https://addons.opera.com/de/extensions/details/facebook-blocker
for Chrome: https://chromewebstore.google.com/search/Simple%20Facebook%20Blocker

14.  Transmission of personal data
The data entered via forms on our website are transmitted from your computer to the server in encrypted form. The data entered in the contact form is not stored on your computer (no cookie or similar). Despite encryption, absolute security is not possible. The server forwards the data you entered in the contact form via email for processing. These emails are not encrypted. The use of email is not technically secure; It may happen that emails are not delivered. When sending emails, they can leave national borders, even if the sender and recipient are within Germany. The confidentiality of emails cannot be guaranteed if encryption is missing or insufficient. Unencrypted emails are therefore not suitable for sending confidential information. By using the forms or sending an email, you agree to communication via email with knowledge of the risks described.

15. Storage of your personal data
Our website is hosted by cyon GmbH, Basel, Switzerland. The servers are located in Switzerland, are only physically accessible to cyon GmbH and are protected as best as possible against unauthorized third-party access. Backups are created regularly to avoid data loss as best as possible. As far as your personal data is concerned, which we collect directly, it is stored on our own local servers. The servers are protected as best as possible against unauthorized third-party access. Backups are created regularly to prevent data loss as much as possible.

16.  Information, correction
You have the right to free information about your stored data at any time and the right to correction. Please contact us about this. You can find our contact details in section 2 of this data protection declaration.

17.  Revocation and deletion
You can revoke your consent to this data protection declaration at any time and request the deletion of your personal data. Please contact us about this. You can find our contact details in section 2 of this data protection declaration. If you request deletion, we will suspend and block your profile. Please note, however, that we are obliged by commercial and tax law to retain booking documents for at least 10 financial years. We can therefore neither delete nor edit the personal data contained in these documents. To this extent, your request for deletion only applies to future processing. If a contractual relationship is still pending at the time of receipt of your revocation and request for deletion, your personal data will continue to be processed until the contract has been fully processed. Your data protection revocation expressly has no influence on the processing of existing contractual relationships and is not considered an extraordinary reason for termination. 

18.  Adjustments to this data protection declaration
Changes to this data protection declaration apply from the time they are published on our website. The processing of personal data that was collected under an older data protection declaration is carried out in accordance with this data protection declaration. We reserve the right to change this privacy policy at any time and to inform customers of the changes in an appropriate manner.    

As of: August 2018